Return Policy

We want you to love everything you receive from Soft Rituals Studio. If something isn't quite right, we're here to help.

Returns

We accept returns within 14 days of delivery. Items must be unused, in their original condition, and in original packaging.

How to Return

To initiate a return, please contact us with your order number and reason for return. We'll guide you through the process.

Refunds

Once your return is received and inspected, we'll notify you by email. Approved refunds will be processed to your original payment method within 5–7 business days.

Exchanges

We're happy to exchange items where possible. Please contact us to check availability before sending anything back.

Questions?

Please get in touch — we're always happy to help.